B&B HOTEL Madrid Centro Plaza Mayor

Located right in the historic heart of Madrid, this charming hotel is set in an attractive, 19th-century building in Plaza Santa Cruz, just off the city’s main squares of Plaza Mayor and Puerta del Sol. The Plaza Mayor is housed in a typical buildin...

Rooms total: 7

Important Information

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival. When booking more than 3 rooms, different policies and additional supplements may apply. Pets are allowed on request. Pets have a cost supplement is: 12.50 EUR per pet per day. Direct payment at the reception.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Pets allowed
Non-smoking rooms
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Services

Laundry
Express check-in/check-out
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Daily housekeeping

Internet

Internet services
WiFi
Free WiFi

Reception services

Invoice provided

Safety & security

Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety