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Hotel Palazzo Alexander
Recommended
Hotel Palazzo Alexander is a historic building in the centre of Lucca, with easy access from Porta San Donato. Rooms come with free Wi-Fi and air conditioning, and the staff is multilingual. Accommodation at Palazzo Alexander is complete with antiqu...
Rooms total: 6Important Information
When booking 4 rooms or more, different policies and additional supplements may apply.
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General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Non-smoking throughout
- Air conditioning
- WiFi available in all areas
- Massage
- Hiking
- Cycling
- Horse riding
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Head massage
- Hand massage
- Full body massage
- Temporary art galleries
- Walking tours
- Bike tours
- Tour or class about local culture
- Cooking class
- Live sport events (broadcast)
Services
- Room service
- 24-hour front desk
- Airport shuttle
- Babysitting/child services
- Laundry
- Dry cleaning
- Ironing service
- Express check-in/check-out
- Valet parking
- Packed lunches
- Tour desk
- Fax/photocopying
- Luggage storage
- Concierge service
- Private check-in/check-out
- Shuttle service (additional charge)
- Trouser press
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
- Bar
- Breakfast in the room
- Snack bar
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Parking
- Private parking
- Parking garage
Reception services
- Invoice provided
- 24-hour security
- Key access
- Security alarm
- CCTV in common areas
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
