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Hotel Palaterna
Hotel Palaterna is located in the small town of Pastrana, 400 metres from Palacio Ducal. Rooms have a TV, and an en-suite bathroom with free toiletries and hairdryer. Each room has a wardrobe, a desk and some have a balcony with street views. Some r...
Rooms total: 4Important Information
You are advised to bring your own vehicle as the property is not serviced by public transport.
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General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Safety deposit box
- Heating
- Non-smoking throughout
- Air conditioning
- WiFi available in all areas
- Hot tub/Jacuzzi
Services
- 24-hour front desk
- Laundry
- Tour desk
- Luggage storage
- Shared lounge/TV area
- Daily housekeeping
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor furniture
- Outdoor fireplace
- Parking
- Free parking
- Street parking
- Accessible parking
Accessibility
- Wheelchair accessible
- Toilet with grab rails
- Higher level toilet
- Invoice provided
Safety & security
- Key access
- Security alarm
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
