Hotel Neo Gubeng by ASTON

Only a 3-minute drive from Surabaya Gubeng Station, Hotel Neo Gubeng by ASTON features clean and bright guestrooms with free W-Fi. It has a spacious parking lot, an on-site shop and an in-house restaurant. Hotel Neo Gubeng by ASTON is about 10-minut...

Rooms total: 2

Important Information

Please note that the property requires a deposit pre-payment. Staff will contact guests directly for payment instructions.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

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General

Non-smoking rooms
Safety deposit box
Non-smoking throughout
Air conditioning
Designated smoking area

Activities

Spa and wellness centre

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Laundry
Dry cleaning
Valet parking
Luggage storage
Concierge service
Airport shuttle (additional charge)
Daily housekeeping

Food & Drink

Restaurant

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Free parking
Parking on site

Transport

Airport pick up
Airport drop off

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety