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Hotel Matriz is located in Ponta Delgada's historical centre, São Miguel Island of the Azores archipelago. Free WiFi access is available is common areas. Each room here will provide guests with a cable TV and air conditioning. Featuring a shower, pr...

Rooms total: 3

Important Information

Please note that renovation works are taking place in the exterior area of the property. Guests may experience some noise.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Services
  • 24-hour front desk
  • Business centre
  • Babysitting/child services
  • Laundry
  • Ironing service
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Bar
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Sun terrace
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Emergency cord in bathroom
Reception services
  • Invoice provided
Safety & security
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized