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Hotel Marroad Hakone 

Hotel Marroad Hakone offers relaxing indoor/outdoor hot-spring baths and a sauna room. Guests can use free Wi-Fi at the public area. A free shuttle is available from Gora Station, which is a 5-minute drive away. The air-conditioned rooms feature a f...

Rooms total: 11

Important Information

To use the property's free shuttle, call upon arrival at Gora Station. The shuttle is available between 09:00-18:00. Contact details can be found on the booking confirmation. Guests with a dinner-inclusive plan must check in by 17:00 to eat dinner at the property. A French cuisine will be prepared. Guests who check in after this time may not be served dinner, and no refund will be given. Please note that the hotel cannot accommodate special dietary requests such as food allergies. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Activities
  • Sauna
  • Massage
  • Hot spring bath
  • Open-air bath
  • Public Bath
Services
  • 24-hour front desk
  • Vending machine (drinks)
Food & Drink
  • Restaurant
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized