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Featuring wellness facilities, an indoor pool and a hot tub, Hotel Lugsteinhof is located in Kurort Altenberg. Free WiFi access is available in all areas. All rooms come with a seating area, a flat-screen TV and a private bathroom.

Rooms total: 134

Important Information

Please inform Hotel Lugsteinhof in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Designated smoking area
Activities
  • Golf course (within 3 km)
  • Skiing
  • Games room
  • Solarium
  • Spa and wellness centre
  • Massage
  • Children's playground
  • Billiards
  • Table tennis
  • Hiking
  • Cycling
  • Bowling
  • Indoor pool
  • Indoor pool (all year)
  • Entertainment staff
  • Evening entertainment
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Massage chair
  • Fitness/spa locker rooms
  • Temporary art galleries
  • Walking tours
  • Bike tours
  • Happy hour
  • Tour or class about local culture
  • Live music/performance
  • Bingo
  • Bicycle rental
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Laundry
  • Ironing service
  • Packed lunches
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Shuttle service (free)
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet bowls
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
Ski
  • Ski storage
  • Ski equipment hire on site
  • Ski-to-door access
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Sun terrace
  • Outdoor furniture
  • Picnic area
  • Outdoor fireplace
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Electric vehicle charging station
  • Accessible parking
Pool and wellness
  • Heated pool
  • Shallow end
  • Pool cover
  • Sun loungers or beach chairs
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers