Hotel Lugano

Hotel Lugano is right next to the Lambrate Metro and Train Station, and just a 10-minute walk from the Politecnico University. Rooms offer free Wi-Fi, a flat-screen TV. Reception is open 24 hours a day. The simple rooms come with light-wood furnitur...

Rooms total: 21

Important Information

Please note that guests are required to show the credit card used to book the non-refundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card. In the event of early departure, the entire amount of the booked stay will be charged. If you require an invoice, please include your company details in the Special Requests box when booking. Air conditioning is available at an extra cost of EUR 5 per night.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Services

Room service
Express check-in/check-out
Fax/photocopying
Luggage storage
Private check-in/check-out
Shared lounge/TV area
Daily housekeeping

Internet

Internet services
WiFi
Free WiFi

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety