Hotel Koncept Residence

Recommended

Located in Sarajevo, 5.5 km from Sarajevo War Tunnel, Hotel Koncept Residence provides accommodation with a shared lounge, free private parking, a terrace and a restaurant. This 4-star hotel offers an ATM and a concierge service. The accommodation of...

Rooms total: 3

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Air conditioning
Designated smoking area
Minimarket on site
WiFi available in all areas

Activities

Spa and wellness centre
Massage
Beauty Services
Facial treatments
Waxing services
Manicure
Pedicure
Body treatments
Light therapy
Spa facilities
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Back massage
Neck massage
Foot massage
Head massage
Hand massage
Full body massage
Massage chair
Live music/performance

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Currency exchange
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Airport shuttle (additional charge)
Lockers
Shared lounge/TV area
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Sun terrace
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage

Accessibility

Wheelchair accessible
Higher level toilet
Emergency cord in bathroom
Visual aids: Braille
Visual aids: Tactile signs
Auditory guidance

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Entertainment and family services

Baby safety gates

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety