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Koener Hotel & Spa
Koener Hotel & Spa offers spacious accommodation with free Wi-Fi in the heart of the Luxembourg Ardennes, in the picturesque town of Clervaux. It features extensive wellness facilities including an indoor pool, sauna and fitness centre. These spa fac...
Rooms total: 5Important Information
Please note that pets are only accepted in the hotel and not in the restaurant and the Wellness Centre (Thalgo). A bathrobe is required in the wellness center. Bathrobes are be sold at the hotel or the guest can bring their own bathrobe.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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General
- Pets allowed
- Non-smoking rooms
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Allergy-free room
- Non-smoking throughout
- Air conditioning
- WiFi available in all areas
- Sauna
- Fitness centre
- Golf course (within 3 km)
- Spa and wellness centre
- Massage
- Hot tub/Jacuzzi
- Hiking
- Cycling
- Hammam
- Indoor pool
- Indoor pool (all year)
- Beauty Services
- Facial treatments
- Waxing services
- Manicure
- Pedicure
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Full body massage
- Fitness
- Fitness/spa locker rooms
- Walking tours
- Bike tours
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Laundry
- Barber/beauty shop
- Express check-in/check-out
- Packed lunches
- Fax/photocopying
- Luggage storage
- Concierge service
- Private check-in/check-out
- Shuttle service (additional charge)
- Vending machine (drinks)
- Vending machine (snacks)
- Daily housekeeping
- Shuttle service
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet menus (on request)
- Kid meals
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Terrace
- Sun terrace
- Outdoor furniture
Parking
- Parking
- Parking on site
- Private parking
- Parking garage
- Accessible parking
- Heated pool
- Sun loungers or beach chairs
- Swimming pool
- Swimming Pool
Reception services
- Invoice provided
- Kids' outdoor play equipment
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Delivered food is securely covered
