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HOTEL KARUIZAWA CROSS 

HOTEL KARUIZAWA CROSS has a garden, shared lounge, a restaurant and bar in Karuizawa. With free WiFi, this 3-star hotel offers a ski pass sales point and a concierge service. Some units at the property feature a terrace with a city view.

Rooms total: 24
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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Chapel/shrine
  • Heating
  • Air conditioning
  • Designated smoking area
Activities
  • Golf course (within 3 km)
  • Skiing
  • Hiking
  • Cycling
  • Temporary art galleries
  • Movie nights
  • Themed dinner nights
  • Live music/performance
Services
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Vending machine (drinks)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Coffee house on site
Ski
  • Ski storage
  • Ski pass vendor
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • BBQ facilities
  • Sun terrace
  • Outdoor furniture
  • Outdoor fireplace
Parking
  • Parking
  • Free parking
  • Parking on site
  • Electric vehicle charging station
Reception services
  • Invoice provided
Entertainment and family services
  • Baby safety gates
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers