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HOTEL KARUIZAWA CROSS
Recommended
HOTEL KARUIZAWA CROSS has a garden, shared lounge, a restaurant and bar in Karuizawa. With free WiFi, this 3-star hotel offers a ski pass sales point and a concierge service. Some units at the property feature a terrace with a city view.
Rooms total: 24 More information »
General
- Non-smoking rooms
- Family rooms
- Lift
- Safety deposit box
- Chapel/shrine
- Heating
- Air conditioning
- Designated smoking area
- Golf course (within 3 km)
- Skiing
- Hiking
- Cycling
- Temporary art galleries
- Movie nights
- Themed dinner nights
- Live music/performance
Services
- Meeting/banquet facilities
- Business centre
- Fax/photocopying
- Luggage storage
- Concierge service
- Vending machine (drinks)
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Restaurant
- Bar
- Special diet menus (on request)
- Kid meals
- Wine/champagne
- Coffee house on site
Ski
- Ski storage
- Ski pass vendor
- Internet services
- WiFi
- Free WiFi
Outdoors
- Garden
- BBQ facilities
- Sun terrace
- Outdoor furniture
- Outdoor fireplace
- Parking
- Free parking
- Parking on site
- Electric vehicle charging station
Reception services
- Invoice provided
- Baby safety gates
Safety & security
- 24-hour security
- Key access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
