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Situated in São Joaquim, Altos da Serra Hotel has a garden and a shared lounge. There is a sun terrace and guests can make use of free WiFi and free private parking. At the hotel, the rooms are fitted with a desk, a flat-screen TV, a private bathroo...

Rooms total: 5

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Family rooms
  • Heating
  • Designated smoking area
Services
  • Room service
  • 24-hour front desk
  • Laundry
  • Ironing service
  • Tour desk
  • Fax/photocopying
  • Private check-in/check-out
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet basket
Food & Drink
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Kitchen
  • Shared kitchen
Outdoors
  • Garden
  • Sun terrace
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered