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Hotel Ilunion San Mamés 

Conveniently situated in the centre of Bilbao, Hotel Ilunion San Mamés provides air-conditioned rooms, a shared lounge, free WiFi and a terrace. This 4-star hotel offers room service and a 24-hour front desk.

Rooms total: 164

Important Information

License Number: HBI01306 When booking 9 rooms or more, different policies and additional supplements may apply. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, please contact property in advance. Pets Allowed. A supplement of EUR 30 per pet per night applies, subject to availability with the hotel. Supplements apply per night. Guests should contact the hotel to check and confirm availability of these types of rooms. Once at the property, guests will receive the access rules, which they must read and approve

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet basket
Food & Drink
  • Restaurant
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
Parking
  • Parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered