Hotel Hafen Hamburg

A 3-minute walk from the River Elbe and the Reeperbahn, this hotel offers Hanseatic food and free Wi-Fi. Its Tower Bar provides great views of Hamburg and the harbour. Rooms at the Hotel Hafen Hamburg are split between 2 buildings. Once a residence ...

Rooms total: 11

Important Information

Please note that guests have to climb ca. 100 steps from the Landungsbrücken station to Hotel Hafen Hamburg. Guests with limited mobility can choose to exit at the St. Pauli station. Renovation work is done from 24 June - 6 September. Event room Elbkuppel is under renovation, therefore there will be an increased noise level. Other areas of the hotel and the room categories Captain/Cabin are not affected.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Allergy-free room
Non-smoking throughout
Designated smoking area
WiFi available in all areas

Activities

Billiards

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Currency exchange
Packed lunches
Tour desk
Fax/photocopying
Luggage storage
ATM/cash machine on site
Concierge service
Vending machine (drinks)
Vending machine (snacks)
Pet bowls

Food & Drink

Restaurant
Bar
Special diet menus (on request)
Kid meals
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Sun terrace
Outdoor furniture

Parking

Parking
Parking on site
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Emergency cord in bathroom

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety