Hotel Gramado Palace

Recommended

Hotel Gramado Palace is set on a large park property and offers colonial-style rooms, as well as a pool with a slide, restaurant and games room. Gramado city centre is 2 km away. The air-conditioned rooms are fitted with wooden, colonial-style furni...

Rooms total: 68

Important Information

A deposit via bank transfer is required to secure your reservation. The hotel will contact you after booking to provide bank transfer instructions.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Games room
Children's playground
Billiards
Table tennis
Hot tub/Jacuzzi
Hiking
Indoor pool
Indoor pool (all year)
Kids' club
Spa lounge/relaxation area
Massage chair

Services

Room service
24-hour front desk
Laundry
Dry cleaning
Ironing service
Luggage storage
Shuttle service (additional charge)
Trouser press
Vending machine (drinks)
Vending machine (snacks)
Shared lounge/TV area
Shuttle service

Food & Drink

Restaurant
Bar
Snack bar
Special diet menus (on request)
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture
Picnic area

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink

Pool and wellness

Kids' pool
Swimming pool
Swimming Pool

Entertainment and family services

Board games/puzzles
Indoor play area
Kids' outdoor play equipment

Safety & security

Security alarm
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Thermometers for guests provided by property

Physical distancing

Physical distancing rules followed
Mobile app for room service

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety