Hotel Fresena im Dammtorpalais

This hotel in central Hamburg offers free Wi-Fi in all rooms. Hotel Fresena is near Dammtor Train Station, Hamburg's CCH Exhibition Centre and the Alster Lake.

Rooms total: 19

Important Information

Please inform Hotel Fresena im Dammtorpalais in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Please call the hotel in advance if your planned arrival time is between 0:00 and 07:00. Extra beds are only available on request. Please contact the hotel in advance.

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General

Pets allowed
Non-smoking rooms
Family rooms
Lift
Heating
Allergy-free room
Non-smoking throughout
Minimarket on site
WiFi available in all areas

Activities

Canoeing
Cycling

Services

Meeting/banquet facilities
Laundry
Barber/beauty shop
Ironing service
Express check-in/check-out
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Vending machine (drinks)
Pet basket
Pet bowls

Food & Drink

Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Street parking
Electric vehicle charging station
Accessible parking

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety