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Hotel Fire & Ice Düsseldorf/Neuss 

This 4-star-Superior hotel is located within the Alpenpark Neuss, an indoor and outdoor leisure park. The hotel offers modern wellness facilities, 2 restaurants and free WiFi. Just a 20-minute drive from Düsseldorf city centre, the Hotel Fire & Ice ...

Rooms total: 3

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Skiing
  • Spa and wellness centre
  • Massage
  • Cycling
  • Hammam
  • Mini golf
  • Nightclub/DJ
  • Evening entertainment
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Full body massage
  • Fitness
  • Fitness/spa locker rooms
  • Live sport events (broadcast)
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Lockers
  • Pet basket
  • Pet bowls
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
Ski
  • Ski storage
  • Ski school
  • Ski equipment hire on site
  • Ski pass vendor
  • Ski-to-door access
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Sun terrace
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Accessible parking
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered