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This family-run, 3-star hotel in the Winterhude district of Hamburg offers free WiFi, and rooms with an original design. The Außenalster Lake is a 5-minute walk away.

Rooms total: 18

Important Information

Please inform Hotel Cristobal in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Canoeing
  • Hiking
  • Cycling
  • Water sport facilities on site
Services
  • Barber/beauty shop
  • Express check-in/check-out
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Daily housekeeping
Food & Drink
  • Special diet menus (on request)
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
Transport
  • Public transport tickets
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized