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Located 800 metres from the Lugano Exhibition Centre and 1 km from the lake, Hotel City Lugano is a modern, non-smoking building with stylish and air-conditioned rooms.

Rooms total: 52

Important Information

Please inform Hotel City Lugano in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly. Please note that parking is available only for small or medium cars.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • Business centre
  • Laundry
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Daily housekeeping
  • Pet bowls
Food & Drink
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
Parking
  • Parking
  • Parking on site
  • Private parking
  • Electric vehicle charging station
Transport
  • Public transport tickets
Reception services
  • Invoice provided
Safety & security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized