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Hotel Chinzanso Tokyo 

Set within a historic Japanese garden, Hotel Chinzanso Tokyo offers spacious rooms with garden or city views and free Wi-Fi. On-site YU The Spa features massages with scented oils and traditional Japanese hot-spring baths. A glass-enclosed indoor poo...

Rooms total: 92

Important Information

■<Information on partial guest room renovation> Thank you for your continued patronage of Hotel Chinzan-so Tokyo. We would like to inform you that we will be renovating some of our guest rooms in order to make them more comfortable for our guests. We apologize for any inconvenience this may cause to our guests. Noise is expected to be generated during the following periods and times. We appreciate your understanding and cooperation. Construction period: Tuesday, April 2, 2024 - Friday, July 19, 2024 Construction hours: 10:00 a.m. - 6:00 p.m. <Deposit> A deposit via PayPal for non-refundable plan is required to secure guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment via PayPal within the instructed date or guest reservations may be cancelled. <Spa Access> Spa & Pool access is available at an additional charge, unless included in room charge. Please note that children 3 years old and below cannot enter the spa facilities including the open-air heated tub, hot springs bath and pool. Children 12 years old and younger must be accompanied by an adult. Children 13 years and older may enter the fitness centre. <Regular maintenance of the Spa announcement> We would like to announce that all the facilities in the pool area will be temporarily closed for regular maintenance. The maintenance will be held on the following dates. ・From Monday, September 2, 2024 to Friday, September 6, 2024 ・From Monday, March 3, 2025 to Friday, March 7, 2025 The fitness gym, bathing area with “Onsen” bath and locker rooms can be used during the above periods. The swimming pool, dry sauna, Jet bath and steam sauna will be closed.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person per night is not included in the price and needs to be paid at the property.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Chapel/shrine
  • Heating
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/Jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Hot spring bath
  • Public Bath
  • Beauty Services
  • Facial treatments
  • Manicure
  • Pedicure
  • Hair cut
  • Hair colouring
  • Hair styling
  • Body treatments
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Back massage
  • Neck massage
  • Foot massage
  • Couples massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Fitness/spa locker rooms
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Express check-in/check-out
  • Currency exchange
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Trouser press
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Strollers
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Pool and wellness
  • Heated pool
  • Swimming pool
  • Swimming Pool
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered