Set within a historic Japanese garden, Hotel Chinzanso Tokyo offers spacious rooms with garden or city views and free Wi-Fi. On-site YU The Spa features massages with scented oils and traditional Japanese hot-spring baths.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person per night is not included in the price and needs to be paid at the property. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Swimming pool #1 is closed from Mon 02 Sept 2024 until Fri 06 Sept 2024 <Deposit> A deposit via PayPal for non-refundable plan is required to secure guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment via PayPal within the instructed date or guest reservations may be cancelled. <Spa Access> Spa & Pool access is available at an additional charge, unless included in room charge. Please note that children 3 years old and below cannot enter the spa facilities including the open-air heated tub, hot springs bath and pool. Children 12 years old and younger must be accompanied by an adult. Children 13 years and older may enter the fitness centre. <Regular maintenance of the Spa announcement> We would like to announce that all the facilities in the pool area will be temporarily closed for regular maintenance. The maintenance will be held on the following dates. ・From Monday, November 6, 2023 to Tuesday, November 7, 2023 (full day) ・From Monday, February 26, 2024 to Friday, March 1, 2024 ・From Monday, September 2, 2024 to Friday, September 6, 2024 The fitness gym, bathing area with “Onsen” bath and locker rooms can be used during the above periods. The swimming pool, dry sauna, Jet bath and steam sauna will be closed. ■< Pool Area Indoor Jet Bath Failure Notice> Thank you for visiting YU, THE SPA. Due to a malfunction in the water supply system of the indoor jet bath, the indoor jet bath has been suspended. Restoration is expected by the end of February 2024. Other bathing facilities (hot spring, swimming pool, outdoor jet bath, and warm room) are available as usual. We apologize for any inconvenience this may cause and ask for your understanding and patience. ■<Information on partial guest room renovation> Thank you for your continued patronage of Hotel Chinzan-so Tokyo. We would like to inform you that we will be renovating some of our guest rooms in order to make them more comfortable for our guests. We apologize for any inconvenience this may cause to our guests. Noise is expected to be generated during the following periods and times. We appreciate your understanding and cooperation. Construction period: Monday, January 8, 2024 - Sunday, January 28, 2024 Construction hours: 10:00 a.m. - 5:00 p.m.