Hotel Carlton Plaza

Recommended

Located in Poços de Caldas, Hotel Carlton Plaza provide accommodation with contemporary and modern design. It offers buffet breakfast, a swimming pool and fitness centre, as well as free Wi-Fi. Guests can enjoy breakfast, lunch and dinner at the hot...

Rooms total: 3

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Games room
Massage
Children's playground
Billiards
Table tennis
Steam room
Spa lounge/relaxation area
Full body massage
Fitness

Services

Meeting/banquet facilities
24-hour front desk
Business centre
Babysitting/child services
Laundry
Ironing service
Valet parking
Fax/photocopying
Luggage storage
Lockers
Shared lounge/TV area
Daily housekeeping

Food & Drink

Restaurant
Bar
Kid meals
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool

Parking

Parking
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and wellness

Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Entertainment and family services

Indoor play area

Safety & security

24-hour security
Security alarm
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety