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This hotel is situated at the foot of the historic Heidelberg Castle. A buffet breakfast is provided each morning and Heidelberg-Altstadt Train Station is a 10-minute walk away.

Rooms total: 25

Important Information

Please inform Hotel am Schloss in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that public parking garage is located within the hotel building (Parkhaus P12). Reservation is not possible. Maximum height for cars is 1.8 metres. For taller vehicles, there are parking possibilities behind Karlstorbahnhof, 5 minutes away from the property.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
Services
  • 24-hour front desk
  • Tour desk
  • Luggage storage
Food & Drink
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Sun terrace
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Accessibility
  • Wheelchair accessible
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Key card access
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered