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Located just 200 metres from the historic centre of Ourense, Hotel Altiana has a snack bar and a 24-hour reception. Each functional room offers free Wi-Fi and a flat-screen TV.

Rooms total: 32

Important Information

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

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General
  • Non-smoking rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Packed lunches
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Bar
  • Snack bar
  • Special diet menus (on request)
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor furniture
Parking
  • Parking
  • Parking garage
Safety & security
  • Key card access
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered