Hotel Alpestre

Recommended

This charming hotel is set in a 12 000 m² green area in Gramado, 1 km away from the Black Lakefront. Its leisure facilities include 2 outdoor heated pools, adult and children, heated indoor pools, jacuzzis, sand court, children's playground, recreati...

Rooms total: 10

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Fitness centre
Massage
Children's playground
Hot tub/Jacuzzi
Hiking
Indoor pool
Indoor pool (all year)
Entertainment staff
Kids' club
Spa facilities
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Fitness/spa locker rooms
Bike tours

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Valet parking
Currency exchange
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Trouser press
Airport shuttle (additional charge)
Daily housekeeping
Grocery deliveries
Strollers

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Outdoor pool
Sun terrace
Outdoor pool (seasonal)
Outdoor furniture
Picnic area

Parking

Parking
Parking on site
Private parking
Parking garage

Pool and wellness

Water slide
Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Transport

Airport pick up
Airport drop off

Entertainment and family services

Board games/puzzles
Indoor play area
Kids' outdoor play equipment
Baby safety gates

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety