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Hôtel Alpes & Lac
Recommended
Overlooking Neuchatel's rooftops or Lake Neuchatel, Hotel Alpes & Lac is opposite the main train station. It offers comfortable rooms and free Wi-Fi. The city of Bern is only a 36 minutes away by train; Lausanne can be reached in 48 minutes. Lake Ne...
Rooms total: 9Important Information
The "Schweizer Postcard" is accepted as means of payment. Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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General
- Non-smoking rooms
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Allergy-free room
- Non-smoking throughout
- Air conditioning
- WiFi available in all areas
- Golf course (within 3 km)
- Windsurfing
- Hiking
- Walking tours
- Bike tours
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Laundry
- Dry cleaning
- Fax/photocopying
- ATM/cash machine on site
- Vending machine (drinks)
- Vending machine (snacks)
- Daily housekeeping
- Restaurant
- Bar
- Special diet menus (on request)
- Kid meals
- Wine/champagne
- Fruits
Internet
- Internet services
- WiFi
- Free WiFi
- Terrace
- Sun terrace
- Outdoor furniture
Parking
- Parking
- Parking garage
- Accessible parking
- Public transport tickets
Reception services
- Invoice provided
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
