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Hotel Ala d'Oro
Recommended
Situated in the historical centre of Lugo, the Hotel Ala d'Oro was once the home of the noble Conti Rossi family, one of the most important aristocratic families in the town. Hotel Ala d'Oro has 40 quiet rooms, equipped with all modern comforts and ...
Rooms total: 72Important Information
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Non-smoking throughout
- Air conditioning
- WiFi available in all areas
- Temporary art galleries
- Themed dinner nights
- Cooking class
- Live music/performance
- Live sport events (broadcast)
- Bingo
Services
- Room service
- Meeting/banquet facilities
- 24-hour front desk
- Airport shuttle
- Business centre
- Laundry
- Dry cleaning
- Ironing service
- Packed lunches
- Fax/photocopying
- Luggage storage
- Concierge service
- Shuttle service (free)
- Vending machine (drinks)
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Grocery deliveries
- Pet basket
- Pet bowls
- Shuttle service
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet menus (on request)
- Kid meals
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Garden
- Terrace
- Sun terrace
- Outdoor furniture
Parking
- Parking
- Parking on site
- Private parking
- Wheelchair accessible
- Toilet with grab rails
- Emergency cord in bathroom
Transport
- Airport pick up
- Airport drop off
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
