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Only a 8-minute walk from JR Kusatsu Train Station, and a 21-minute ride on the special rapid train from Kyoto Station, Hotel 21 offers property-wide free WiFi access.

Rooms total: 31

Important Information

Please inform Hotel 21 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The maximum vehicle height for parking at this property is no limit because of an outdoor parking lot. OR The maximum vehicle size for parking at this property is as follows: Length: 1,000 cm Width: 250 cm Height: no limitation Larger vehicles cannot park here. Please note, payment is due at check-in. When booking 3 rooms or more, different policies and additional supplements may apply. Please contact the property for more details. Please note a Western or Japanese-style breakfast is available on-site for an additional fee. Please contact the property directly for details.

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General
  • Non-smoking rooms
  • Lift
  • Heating
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Bicycle rental
Services
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Fax/photocopying
  • Luggage storage
  • Trouser press
  • Vending machine (drinks)
  • Daily housekeeping
Food & Drink
  • Restaurant
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized