Hotels, Apartments, Homestays
Search and booking

Hanmer Springs Retreat is located just 800 metres from the famous Hanmer Springs Thermal Reserve, Hanmer Springs villa shops and a 3-minute drive from Hanmer Springs Golf Course. Free Wi-Fi and free off street car parking are available. Five Stags Re...

Rooms total: 6

Important Information

Please note that there is a standard 3.15% charge when you pay with a credit card. If you expect to arrive outside reception opening hours, please inform Hanmer Springs Retreat in advance, using the contact details found on the booking confirmation. Please note that if you have not contacted the hotel by 18:00 your reservation might be cancelled to make room for other guests. This does not apply to prepaid bookings.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

More information »
General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Golf course (within 3 km)
  • Fishing
  • Skiing
  • Games room
  • Billiards
  • Darts
  • Canoeing
  • Hiking
  • Cycling
  • Horse riding
  • Happy hour
Services
  • Room service
  • Meeting/banquet facilities
  • Laundry
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Ski
  • Ski storage
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Sun terrace
  • Outdoor furniture
  • Picnic area
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
Safety & security
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered