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El Pilar is a family-run guest house just metres from the Puerta del Sol, in central Madrid. It offers 24-hour reception and heated, air-conditioned rooms with free Wi-Fi. The rooms at El Pilar are equipped with a safe, a TV and a private bathroom a...

Rooms total: 5

Important Information

When booking 4 or more rooms, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
Services
  • 24-hour front desk
  • Laundry
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Daily housekeeping
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay