Highland Resort Hotel & Spa

Recommended

Situated right next to Fuji-Q Highland Amusement Park, Highland Resort Hotel & Spa boasts Mount Fuji views, large hot spring baths and spa facilities.

Rooms total: 97

Important Information

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Spa/wellness centre is closed from Thu 09 Jan 2025 until Wed 29 Jan 2025 Sauna is closed from Thu 09 Jan 2025 until Wed 29 Jan 2025 To use the property's free shuttle, call upon arrival at Fujisan Train Station or Fuji-Q Highland Train Station. Contact details can be found on the booking confirmation. Please note that the Fujiyama Onsen (hot spring) is closed on following dates. 2024 May 16 (Thu.) 2024 June 13 (Thu.), 20(Thu.) 26,(Wed), 27 (Thu), 28 (Fri) 2024 November 28(Thu) 2024 December 5(Thu.), 12(Thu.), 19(Thu.) 2025 From January 8 (Wed) to January 29 (Wed) Please note that open-air bath in Fujiyama Onsen (hot spring) will be closed from June 4 (The), 2024 to July 4(Thu) 2024 due to repair work on the source well. During this period, hot spring source cannot be used. We use natural water from Mt. Fuji. Please note that the hotel will undergo electrical equipment inspection on the following dates/times. During this period, all electricial devices and water supply will not be available. 2024 July 4 , from 1:00 a.m. to 4:00 a.m. 2024 November 28, from 1:00 a.m. to 4:00 a.m.

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Chapel/shrine
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Golf course (within 3 km)
Spa and wellness centre
Massage
Hot spring bath
Open-air bath
Public Bath
Back massage
Neck massage
Foot massage
Head massage
Hand massage
Full body massage
Bicycle rental

Services

Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Barber/beauty shop
Currency exchange
Fax/photocopying
Luggage storage
Shuttle service (free)
Trouser press
Vending machine (drinks)
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property

Physical distancing

Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety