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Hotel Heluan, nestled in Karlovy Vary’s spa district, offers contactless check-in for convenience. Located directly opposite the Castle Colonnade and just steps from the Spring and Market colonnades, our hotel is also a brief drive from Goethe's Look...

Rooms total: 15

Important Information

Hotel Heluan is using mainly contactless check-in, you will receive instructions on how to check-in, on the day of your arrival via email and SMS. In any case, contact Us. On weekdays Monday until Thursday, we mainly use contacless check-in, reception is only available until 3PM. If you have any requests, let us know in advance.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Heating
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Golf course (within 3 km)
Services
  • Private check-in/check-out
  • Daily housekeeping
Food & Drink
  • Kid-friendly buffet
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
Parking
  • Parking
  • Parking on site
  • Private parking
  • Accessible parking
Reception services
  • Invoice provided
Safety & security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
Cleanliness & disinfecting
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay