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Helmhotel
Immersed in the Puster Valley 2 km from San Candido, Helmhotel features 30 traditional rooms with a balcony and a free spa. An outdoor pool, restaurant and free transfers to/from the town’s train are also offered. Helm hotel’s rooms include a flat-s...
Rooms total: 6Important Information
Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. Guests arriving after 23:00 should contact the property in advance to arrange late check-in. The pool is open from the end of May to mid September, from 8:00 to 20:00. The fitness centre is open from 8:00 to 20:00 while the spa opens from 15:00 until 20:00.
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General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Allergy-free room
- Non-smoking throughout
- Designated smoking area
- WiFi available in all areas
- Tennis court
- Sauna
- Fitness centre
- Skiing
- Games room
- Spa and wellness centre
- Massage
- Children's playground
- Table tennis
- Hot tub/Jacuzzi
- Hiking
- Cycling
- Hammam
- Beauty Services
- Facial treatments
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Head massage
- Hand massage
- Full body massage
- Fitness
- Fitness/spa locker rooms
- Walking tours
- Themed dinner nights
- Live music/performance
- Live sport events (broadcast)
Services
- Room service
- Airport shuttle
- Ironing service
- Packed lunches
- Tour desk
- Fax/photocopying
- Luggage storage
- ATM/cash machine on site
- Concierge service
- Private check-in/check-out
- Shuttle service (free)
- Airport shuttle (additional charge)
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Strollers
- Pet bowls
- Shuttle service
- Restaurant
- Bar
- Breakfast in the room
- Special diet menus (on request)
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Fruits
Ski
- Ski storage
- Ski equipment hire on site
- Ski pass vendor
- Internet services
- WiFi
- Free WiFi
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun terrace
- Outdoor pool (seasonal)
- Outdoor furniture
- Outdoor fireplace
- Parking
- Free parking
- Parking on site
- Street parking
Pool and wellness
- Swimming pool toys
- Pool with view
- Heated pool
- Sun loungers or beach chairs
- Sun umbrellas
- Swimming pool
- Swimming Pool
- Airport pick up
- Airport drop off
Reception services
- Invoice provided
- Board games/puzzles
- Indoor play area
- Kids' outdoor play equipment
Safety & security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
