Altstadthotel Hayk am Rhein

This historic hotel is located in the Old Town district of Cologne, a 5-minute walk from Cologne Cathedral. It is less than a 10-minute walk from Cologne Main Station. The spacious rooms and apartments of the Altstadthotel Hayk am Rhein include a TV...

Rooms total: 15

Important Information

Guests arriving after 18:00 are kindly requested to contact the hotel in advance using the contact details on the booking confirmation. Guests using a GPS navigation system should enter Buttermarkt 14 as their destination. Parking is available at "Heumarkt" public car park, 100 metres from the property. EUR 27 per 24 hours will be charged. This public car park does not offer any benefits for hotel guests. Please note that the hotel currently does not offer breakfast. Within a radius of 250m there are numerous possibilities for breakfast. Prepaid bookings with arrivals after 6pm will receive a self check-in code. The hotel can be reached by phone daily from 10:00 a.m. to 10:00 p.m. The reception is not permanently staffed.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Non-smoking rooms
Family rooms
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout

Activities

Cycling

Services

Express check-in/check-out
Fax/photocopying
Daily housekeeping

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace

Parking

Parking
Parking garage
Accessible parking

Reception services

Invoice provided

Safety & security

Key access
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety