This historic hotel is located in the Old Town district of Cologne, a 5-minute walk from Cologne Cathedral. It is less than a 10-minute walk from Cologne Main Station.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Altstadthotel Hayk am Rhein in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 350 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests arriving after 18:00 are kindly requested to contact the hotel in advance using the contact details on the booking confirmation. Guests using a GPS navigation system should enter Buttermarkt 14 as their destination. Parking is available at "Heumarkt" public car park, 100 metres from the property. EUR 27 per 24 hours will be charged. This public car park does not offer any benefits for hotel guests. Please note that the hotel currently does not offer breakfast. Within a radius of 250m there are numerous possibilities for breakfast. Prepaid bookings with arrivals after 6pm will receive a self check-in code. The hotel can be reached by phone daily from 10:00 a.m. to 10:00 p.m. The reception is not permanently staffed.