Hard Rock Hotel Madrid

Recommended

Located in Madrid, 200 metres from Reina Sofia Museum, Hard Rock Hotel Madrid provides accommodation with a garden, private parking and a terrace. Featuring a restaurant, this 4-star hotel has air-conditioned rooms with a private bathroom.

Rooms total: 155

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Swimming pool is closed from Mon 01 Apr 2024 until Fri 10 May 2024 Roxy Garden is closed from Mon 01 Apr 2024 until Fri 10 May 2024 Roxy Garden is closed from Fri 10 May 2024 until Thu 20 Jun 2024 Please note when booking this property that amenities for dogs are included. Charges may apply. One dog per room up to 11 kilos (exceptions can be made for small dogs)

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Fitness centre
Solarium
Open-air bath
Live music/performance

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Tour desk
Luggage storage
Concierge service
Shuttle service (additional charge)
Trouser press
Pet basket
Pet bowls
Shuttle service

Food & Drink

Restaurant
Bar
Kid meals
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (seasonal)
Outdoor furniture

Parking

Parking
Parking on site
Parking garage
Electric vehicle charging station
Accessible parking

Pool and wellness

Pool bar
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety