The Queen at Chester Hotel, BW Premier Collection

Recommended

Located opposite Chester Station, The Queen at Chester, BW Premier Collection first opened in 1860, and offers grand Victorian-style rooms and free WiFi. The city centre is within walking distance. All rooms at the property have satellite TV and 24-...

Rooms total: 10

Important Information

For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 15 per night; £12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk. The dinner supplement is not available on New Year's Eve. Please be aware we are undergoing refurbishment on our public areas in our main building and on our main building bedrooms. Due to this, the access to the hotel is now through the car park and into the 'Kings Grill' entrance. If you have any questions or need assistance, please give the team a call on 07701319380.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Designated smoking area
WiFi available in all areas

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Dry cleaning
Express check-in/check-out
Fax/photocopying
Luggage storage
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture

Parking

Parking
Accessible parking

Reception services

Invoice provided

Safety & security

Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
First aid kit available

Physical distancing

Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety