Guesthouse Castagnola

Only a few steps away from the shore of Lake Lugano, this historic, 16th-century villa is 2 km from the centre of Lugano. The modern and spacious rooms at Guesthouse Castagnola feature a flat-screen satellite TV, a minibar, and a kitchen or kitchene...

Rooms total: 3

Important Information

Please note that all rooms and apartments must be accesssed by stairs.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.

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General

Pets allowed
Non-smoking rooms
Family rooms
Heating
Non-smoking throughout

Activities

Hiking
Cycling

Services

Laundry
Ironing service
Packed lunches
Private check-in/check-out
Daily housekeeping

Food & Drink

Breakfast in the room
Special diet menus (on request)

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Street parking

Transport

Public transport tickets

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Safety & security

Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety