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Grand Universe Lucca, Autograph Collection
Recommended
Grand Universe Lucca, Autograph Collection is just a few steps from Lucca's Cathedral and easy walking distance from the train station. It is set in a historic building with elegant interiors. You will be able to discover all of Lucca on foot from G...
Rooms total: 50 More information »
General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Lift
- Safety deposit box
- Heating
- Non-smoking throughout
- WiFi available in all areas
- Fitness centre
- Canoeing
- Hiking
- Cycling
- Fitness
- Temporary art galleries
- Walking tours
- Bike tours
Services
- Room service
- 24-hour front desk
- Babysitting/child services
- Dry cleaning
- Ironing service
- Express check-in/check-out
- Fax/photocopying
- Luggage storage
- Concierge service
- Daily housekeeping
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet menus (on request)
- Kid meals
- Wine/champagne
- Fruits
- Coffee house on site
Internet
- Internet services
- WiFi
- Free WiFi
- Terrace
Accessibility
- Wheelchair accessible
- Toilet with grab rails
- Invoice provided
Safety & security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
