Grand Swiss-Belhotel Darmo

Situated 3.2 km from Sharp Bamboo Monument, Grand Swiss-Belhotel Darmo offers 5-star accommodation in Surabaya and has a fitness centre, a restaurant and a bar. The property is set 3.4 km from Submarine Monument, 3.

Rooms total: 226

Important Information

Please inform Grand Swiss-Belhotel Darmo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Air conditioning

Activities

Fitness centre
Spa and wellness centre
Massage
Indoor pool
Indoor pool (all year)
Spa facilities
Spa/wellness packages
Massage chair
Fitness

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Fax/photocopying
ATM/cash machine on site
Concierge service
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Kid meals

Internet

Internet services
WiFi
Free WiFi

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Swimming pool
Swimming Pool

Safety & security

24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety