Grand Serai Congress and Spa

Recommended

Situated in the heart of Ioannina, this exclusive hotel offers fine dining, luxurious and elegant accommodation and a professional spa centre with a seasonal outdoor swimming pool. Free WiFi is available throughout. Each one of the Grand Serai Congr...

Rooms total: 7

Important Information

Please note that the Gala Dinner (24/12 & 31/12) is not included in the Christmas and New Year's half-board rates. Festive dinner on Holy Saturday and the Easter Meal Feast on Easter Sunday are not included in the half board rates.Parking is subject to availability due to limited spaces. Spa/wellness centre is closed from 2024-12-21 until 2024-05-08

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Fitness centre
Spa and wellness centre
Massage
Indoor pool
Indoor pool (all year)
Beauty Services
Body treatments
Spa facilities
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Car hire
Fax/photocopying
Luggage storage
Concierge service
Shared lounge/TV area
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Outdoor pool (seasonal)
Outdoor furniture

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Pool and wellness

Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

Key access
Key card access
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety