Grand Mercure Abu Dhabi

Grand Mercure Residence is located in the centre of the city, close by all prime business and shopping destinations.

Rooms total: 135

Important Information

This property will not accommodate hen, stag or similar parties. A damage deposit of AED 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. As per UAE law, guests are required to present a valid UAE ID or a valid passport upon check-in. Transportation can be arranged from Abu Dhabi and Dubai International Airports for an additional fee. Please provide the hotel with your arrival flight details and time. For any further assistance with your transportation arrangement, Please contact the Hotel Reservations Department. An additional deposit will be required upon check-in to cover incidental charges. Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Indoor pool
Indoor pool (all year)
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Fitness classes
Personal trainer
Fitness/spa locker rooms
Themed dinner nights
Bicycle rental

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Babysitting/child services
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Express check-in/check-out
Valet parking
Currency exchange
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Vending machine (drinks)
Airport shuttle (additional charge)
Lockers
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Breakfast in the room
Snack bar
Special diet menus (on request)
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and wellness

Heated pool
Sun loungers or beach chairs
Sun umbrellas
Kids' pool
Swimming pool
Swimming Pool

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Safety & security

24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety