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Set in Dubai, 7 km from the Dubai World Trade Centre, Grand Mercure Dubai City offers accommodation with a restaurant, free private parking, a fitness centre and a terrace.

Rooms total: 361

Important Information

Please inform Grand Mercure Dubai City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that rooftop pool is going through maintenance work, during this period guest can utilize our mezzanine pool facility.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
Activities
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Personal trainer
  • Fitness/spa locker rooms
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Valet parking
  • Currency exchange
  • Packed lunches
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Shuttle service (free)
  • Trouser press
  • Airport shuttle (free)
  • Lockers
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor pool
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
Pool and wellness
  • Rooftop pool
  • Infinity pool
  • Heated pool
  • Sun loungers or beach chairs
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Transport
  • Airport drop off
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered