Grand Hôtel Lille

Recommended

Located in the centre of Lille, just next to Lille Flandres Train Station, Grand Hôtel Lille offers a 24-hour front desk, luggage storage and a lift. The hotel is 900 metres from Lille Grand Palais and 650 metres from Nouveau Siècle Convention Centre...

Rooms total: 5

Important Information

The hotel does not accept payment by bank checks. Only Euro Travellers Cheque and Cheque Vacances are accepted at the hotel. Guests are advised to contact the hotel prior to arrival in order to reserve a parking space. Contact details can be found on your booking confirmation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Parking is subject to availability due to limited spaces. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Family rooms
Lift
Soundproof rooms
Heating
Non-smoking throughout
WiFi available in all areas

Services

24-hour front desk
Express check-in/check-out
Fax/photocopying
Luggage storage
Private check-in/check-out
Shared lounge/TV area
Daily housekeeping
Pet bowls

Internet

Internet services
WiFi
Free WiFi

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Security alarm
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety