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Surrounded by a forest at 2,100 metres above sea level, the Grand Hotel offers panoramic views over Arolla and the Valais Alps. The ski lifts and slopes are right outside.

Rooms total: 71

Important Information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • WiFi available in all areas
Activities
  • Skiing
  • Games room
  • Solarium
  • Massage
  • Children's playground
  • Billiards
  • Table tennis
  • Darts
  • Hiking
  • Cycling
  • Kids' club
  • Badminton equipment
  • Full body massage
  • Yoga classes
  • Temporary art galleries
  • Movie nights
  • Walking tours
  • Bike tours
  • Themed dinner nights
  • Tour or class about local culture
  • Live music/performance
  • Bicycle rental
Services
  • Meeting/banquet facilities
  • Babysitting/child services
  • Laundry
  • Express check-in/check-out
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (free)
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet bowls
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Ski
  • Ski storage
  • Ski school
  • Ski-to-door access
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Sun terrace
  • Outdoor furniture
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Parking garage
Pool and wellness
  • Sun loungers or beach chairs
  • Sun umbrellas
Transport
  • Public transport tickets
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized