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Boasting a bar and views of city, MORAZEN Surabaya is situated in Surabaya, 500 metres from Submarine Monument. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests also...

Rooms total: 231

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Games room
  • Spa and wellness centre
  • Massage
  • Hot tub/Jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Evening entertainment
  • Spa facilities
  • Steam room
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Fitness/spa locker rooms
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Trouser press
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Free parking
  • Parking on site
  • Parking garage
  • Accessible parking
Accessibility
  • Wheelchair accessible
Pool and wellness
  • Shallow end
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Entertainment and family services
  • Kids' outdoor play equipment
Safety & security
  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered