Grand Central Serviced Apartments

Recommended

Nestled in Auckland CBD, Grand Central Serviced Apartments occupies the iconic heritage site of the former Auckland Railway Station adjacent to Spark Arena. Access to the building is through the historically rich Grand and Lesser Lobbies, adding char...

Rooms total: 4

Important Information

Guests must show a photo identification and valid credit or visa debit card upon check-in. We will copy the cards and pre-authorize the bank card for security. Please note that the name on the photo ID and the bank card must be the same. For guests who don't have a valid bank card under the ID's name, a cash damage deposit of NZD 350 is required. The deposit will be refunded subject to an inspection of the property. Please note that this property may reject the stay if the guest does not have a valid photo identification card. If a third party makes the reservation, a formal email with the party's photo ID/bank card information and authorisation will be requested. A 3% surcharge fee applies for credit card payments. All special requests are subject to availability, and additional charges may apply. Our onsite restaurant is in different ownership and operates in a limited time frame due to COVID. Please contact Platform 8 for more details regarding the dining. Our breakfast is packed-up food delivered to the guest room, including toast, yogurt, fruits, etc. Due to COVID, the housekeeper will not enter and clean the guest room staying more than one night to reduce the close contact. Guests can still request this service from the staff or have supplements like tea/coffee bags, toilet paper etc., at the reception. This property is taking steps to help protect the safety of guests and staff in COVID. Please follow the COVID safety code in the building.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Heating
Non-smoking throughout
Designated smoking area
WiFi available in all areas

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Express check-in/check-out
Valet parking
Tour desk
Fax/photocopying
Luggage storage
Private check-in/check-out
Vending machine (drinks)
Vending machine (snacks)
Daily housekeeping

Food & Drink

Restaurant
Snack bar

Internet

Internet services
WiFi
Free WiFi

Kitchen

Shared kitchen

Outdoors

Garden
BBQ facilities
Outdoor furniture
Picnic area

Parking

Parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety