Grand Mercure Rio de Janeiro Copacabana

Recommended

The hotel is undergoing renovations until August/2024 in the seafront area of the building and the areas of the Rooftop, Swimming Pool, Pool Bar, apartments with sea view and restaurant with sea view have closed access. The 4-star Grand Mercure Ri...

Rooms total: 13

Important Information

The Superior Business Room does not accommodate an extra child or extra bedding. The Standard, Deluxe and Superior Double Rooms only accommodate 1 extra child. According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs. Please note that the beach service is subject to availability due to the municipal law. Due to renovations being carried out on the rooftop, pool and restaurant will be closed until further notice.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Sauna
Fitness centre
Beach

Services

Room service
24-hour front desk
Laundry
Dry cleaning
Ironing service
Packed lunches
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping
Pet basket
Pet bowls

Food & Drink

Restaurant
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety