Four Seasons Hotel Alexandria At San Stefano

Set in an architectural landmark, Hotel San Stefano features a fashionable resort setting with a private sandy beach and overlooking the Mediterranean Sea. It boasts a full-service spa, outdoor pool and restaurants with terraces. Guests can enjoy fre...

Rooms total: 20

Important Information

The hotel is prepared to accommodate your pet in the room provided that your pet is less than 15 lbs. and fully trained, appropriately restrained by you and your pet complies with local legislation requirements. Please be aware that pets are not allowed in any food and beverage outlets, Spa/Fitness Center and Pool areas of the property Your pet must be kept on a leash when it is on property unless it is in your room. If more than two guests are staying in one room, breakfast for additional guests is available for an additional charge. Please note that the outdoor pool and the beach are closed during winter season from October to April. During the holy month of Ramadan the room rate is including daily Sohour buffet at the Shisha Lounge served from 10:00 PM to 02:00 AM or set menu morning breakfast served in room from In-Room dining.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
Minimarket on site

Activities

Tennis court
Sauna
Fitness centre
Spa and wellness centre
Massage
Children's playground
Hot tub/Jacuzzi
Cycling
Squash
Indoor pool
Private beach area
Indoor pool (all year)
Beachfront
Tennis equipment
Spa facilities
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Fitness
Yoga classes
Fitness classes
Personal trainer
Fitness/spa locker rooms
Beach
Walking tours

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Babysitting/child services
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Express check-in/check-out
Valet parking
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Daily housekeeping
Strollers
Pet bowls

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (seasonal)
Outdoor furniture
Picnic area

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible

Pool and wellness

Rooftop pool
Infinity pool
Pool with view
Heated pool
Salt-water pool
Pool bar
Pool cover
Sun loungers or beach chairs
Sun umbrellas
Fence around pool
Kids' pool
Swimming pool
Swimming Pool

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles
Indoor play area
Kids' outdoor play equipment

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety