Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodation in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise. The rooms at...

Rooms total: 5

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Fitness centre
Massage
Back massage
Foot massage
Head massage
Hand massage
Full body massage
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Valet parking
Car hire
Fax/photocopying
ATM/cash machine on site
Concierge service
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Shared lounge/TV area
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

BBQ facilities
Outdoor pool
Outdoor pool (all year)

Parking

Parking
Free parking
Parking on site
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and wellness

Kids' pool
Swimming pool
Swimming Pool

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety