Flat no Hotel Wish Serrano Resort

Recommended

Set in Gramado in the Rio Grande do Sul region and Saint Peter's Church reachable within 400 metres, Flat no Hotel Wish Serrano Resort offers accommodation with free WiFi, a children's playground, a rooftop pool and free private parking. The air-cond...

Rooms total: 1

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Managed by a private host

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General

Non-smoking rooms
Family rooms
Lift
Chapel/shrine
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Tennis court
Sauna
Fitness centre
Games room
Solarium
Spa and wellness centre
Children's playground
Billiards
Table tennis
Hiking
Indoor pool
Indoor pool (all year)
Entertainment staff
Kids' club
Spa facilities
Spa lounge/relaxation area
Fitness
Fitness/spa locker rooms
Live music/performance

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Babysitting/child services
Laundry
Dry cleaning
Barber/beauty shop
Ironing service
Concierge service
Lockers
Shared lounge/TV area

Food & Drink

Bar
Snack bar
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture
Picnic area

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Pool and wellness

Rooftop pool
Heated pool
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Entertainment and family services

Board games/puzzles
Indoor play area
Kids' outdoor play equipment

Safety & security

24-hour security
Key card access
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety