Downtown Hotel

Downtown Hotel features air-conditioned rooms with flat-screen TV in the Old Dubai district of Dubai. This 1-star hotel offers a concierge service.

Rooms total: 36

Important Information

Please note that it is mandatory that all guests physically present an original Passport or Emirates ID upon check-in. Please note that guests are required to present the credit card used to make the reservation upon check-in. If the credit card owner is not the person staying at the hotel, please contact the property in advance to request for a payment link to be sent. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. The hotel is authorized to take pre-authorization of the reservation 25 days before gust arrival to guarantee the booking.

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Allergy-free room
Non-smoking throughout
Air conditioning
Designated smoking area
Minimarket on site
Adult only
WiFi available in all areas

Services

Room service
24-hour front desk
Airport shuttle
Express check-in/check-out
Currency exchange
Concierge service
Airport shuttle (additional charge)
Lockers
Daily housekeeping
Grocery deliveries
Shuttle service

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor furniture

Parking

Street parking

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety